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Welcome to Castle Hotel

Address: The Castle Hotel, Merthyr Tydfil, CF47 8BG

Telephone: 01685 386868

Hotel Description

A warm welcome awaits you at The 3 star Castle Hotel. Ideally located in the centre of the historic industrial town of Merthyr Tydfil next to main bus station, crown courts, high street and few minutes walk from railway station. All our 45 en-suite bedrooms provide wi-fi Internet, colour tv, telephone, hair dryer, trouser press and tea & coffee making facilities, Lift to all floors.

Our Facilities

  • Conference Facilities
  • Parking Facilities
  • Restaurant
  • Bar
  • Golf Course Nearby
  • Family Rooms
  • City Centre Location
  • Inroom Breakfast
  • Bridal Suite
  • Internet Services
  • Wifi Available
  • Vegetarian Food Available
  • Wedding Functions

Rooms & Online Bookings - Castle Hotel

Special Offers - Castle Hotel

Hotel Reviews - Castle Hotel

Warm And Relaxing
I was staying at the Castle for one. I enjoyed it very much. Oldish hotel yet very warm and comfortable. Just what needed. Lovely staff. Lovely hot water for bath. Very central. Will go back.

Bronwen Jenkins - 29th Oct, 2018
Verified Review

Castle Hotel
Accommodation was very good and all the staff friendly. My only problem was with wifi. It worked in the corridor but not in the room.

Overall very good value for money.

david daldry - 14th Oct, 2018
Verified Review

Room
shower was no good didnt have any power not enough plugs rooms too hot

Tracy Bell - 7th Oct, 2018
Verified Review

Castle Hotel, Merthyr Tydgil
Very clean hotel, well placed for visitors to Merthyr Tydfil with good value breakfast and excellent and very helpful reception staff.

John Fender - 25th Aug, 2018
Verified Review

1 Night Stay
only stayed for 1 night but would have stayed longer if needed to,don't be put off by the outside appearance.the staff were friendly the room that we stayed in was of a good size & everything was very clean, the hotel was excellently situated for the town centre

Lynn Williams - 24th Aug, 2018
Verified Review

Better Than Expected
I booked this hotel as I was attending my nieces wedding, I looked at the front of the property, thinking oh what is my stay going to be like, as the hotel doesn’t look very nice on the outside, but how wrong was I, as I booked in a gentleman and young lady greeted me and my family, he was very helpful with information and they booked a taxi for us, nothing was to much trouble for them, inside of the hotel was lovely and presentable, rooms were ok, for the price, lovely and clean, tea and coffee supplied and soaps etc, next morning we had the cooked breakfast, with toast, cereal, orange juice etc, I was also impressed by the quality of the bacon, sausages. I haven’t had a good quality breakfast in along time, this was excellent value for this breakfast, the staff were also very friendly, and courteous at all times, I would go back and stay at this hotel again, Thank you castle hotel, keep up with your hard work 😀

tracy jenkins - 21st Aug, 2018
Verified Review

Great Stay, Lovely Hotel
The hotel is very central and parking is easy and not too expensive. The room is a bit aged but well maintained. The only thing that I would like to bring up, is the mattress needs replacing!

Chih-Hao Kung - 11th Aug, 2018
Verified Review

Breakfast
very happy with hotel room..clean and relaxing.

Service at breakfast was poor, food good, but had to ask three times for condiments and sauces from waitress...

richard havard - 17th Jul, 2018
Verified Review

Refurbishment
The hotel was reasonable, but the rooms were so hot it made it uncomfortable to sleep even with the fan provided,( which I presume is why the fans are left in the rooms).I think the hotel is in need of a refurbishment.

Ronnie Mellor - 16th Jul, 2018
Verified Review

Nice Room
The room was a lovely size but very warm with been on the top floor.

charlene midgley-hurton - 10th Jun, 2018
Verified Review

Castle Hotel
Good place to stay and has the added advantage of an excellent restaurant. Value for money.

Bruce Mapp - 28th May, 2018
Verified Review

Very Good Stay
Excellent food, room very clean. Overall enjoyable stay.

Nicholas Lane - 3rd May, 2018
Verified Review

Piet In Castle
Stayed a few days in Castle Hotel Merthyr Tydfill.

Hotel located in centre of Merthyr and not expensive.

Food is OK

Staff is friendly.

Will go there on my next trip.

PIET HEINEMANS - 27th Apr, 2018
Verified Review

Good Economy Hotel
Fit for purpose. Helpful staff. Central location. Multi storey nearby (extra cost of £3.50 per d.). Clean, but furnishings a little tired.

Jeff Williams-Jones - 25th Apr, 2018
Verified Review

Mr Homer Happy Customer
Nice clean and comfortable, breakfast was good value for money. Friendly staff, would definitely stay here again.

Derrick Homer - 18th Apr, 2018
Verified Review

Happy Customer
Nice clean hotel with a breakfast well worth its value. Very helpful and friendly staff, We would definitely recommend anyone on a last minute visit.

Derrick Homer - 18th Apr, 2018
Verified Review

Clean And Tidy
Fantastic staff, very helpful, breakfast was quick and of good quality. Room clean and tidy and spacious. All in all a very good experience. Shall be using regular when going to Bike Park Wales .

Mark Dey - 18th Mar, 2018
Verified Review

First Visit
My first visit to the Castle Hotel, very impressed! friendly and helpful staff, I will be returning.

michael ings - 15th Mar, 2018
Verified Review

Basic But Clean Room
The bed was very comfortable and staff were friendly. I parked mear by but I would have had difficulty with parking had it been during the day. Hotel was old and tired but rates are very reasonable

Teresa Foster Evans - 14th Mar, 2018
Verified Review

Brilliant
Great hotel, great manager. Thanks

joe viveash - 22nd Jan, 2018
Verified Review

Very Friendly And Clean But Hotel Can Use A Renovation
A very friendly welcome, beds were good en it was clean. The hotel is outdated and can use a renovation. Shower was cold in rush hour (or to hot). Breakfast is not recommendable

Simone Gerono - 1st Dec, 2017
Verified Review

Good Value And Location
Hotel is in the centre of merthyr close to shops, pubs and restaurants all within walking distance. Breakfast good value offering meaty and veggy alternatives. Yes the hotel is a little tired but staff welcoming and the rooms clean. Second time we have stayed here.

nigel Rawson - 12th Oct, 2017
Verified Review

Great Experience
Very helpful staff

Clean room

Ahmad Ibrahim - 12th Oct, 2017
Verified Review

Good Value!
Room was a little dated but was clean and was serviced every day with fresh towels. Staff were friendly & helpful. I didn't eat there as I ate with family, so I can't rate the food.

Patti McIntosh - 6th Aug, 2017
Verified Review

Overpriced
Paid £80 for £40 room the heaters could not be turned off it was 30c all night

bill barber - 26th Jul, 2017
Verified Review

Great Value
Great staff,great food,if your there on a Sunday don't miss the carvery!

Jeremy Swift - 18th Jul, 2017
Verified Review

Visit To Merthyr Tydfil
Friendly staff, clean room, delicious breakfast, warm welcome

Dorotea Talalaeva - 14th Jul, 2017
Verified Review

Poor
The television only had two working channels, the curtains were all ripped, the tea cups were covered in dry coffee and had definatley not been cleaned. Only one of the two small windows in the room opened, there were no staff at the front desk when i arrived or left.

Daniel Cook - 14th Jul, 2017
Verified Review

Uncles Funeral
I would never stay here again and would never recommend it to anyone.



Missing ceiling tiles in bathrooms on both rooms, to boil kettle in family room you had to put the kettle on the floor as no plug near cupboard it was on and the other 2 plugs are above a hot water pipe so if you domanage to get the plug in the bottom of it and the cable are sitting on the pipe, H&S would not allow thisif it was checked. No hanging space at all in the family room even though it sleeps 4 people.



Very strong smell of canabis in the family room which made the 3 females ill with one of them being sick more than once.



Hotel Supervisor and Hotel Manager refusing to come to the room aboutany of this but sid went when we were havng breakfast and could not see drug issues, how they expect to see the very over poering smell of canabis is beyond me.



Hotel Manager rude, not helpful and walked away from us 3 times.



They refused to give us the details of the owner as we wished to complain to them bout the Manager.



We ended up reporting our concerns to the local police as the hotel were not interested.

Stuart Harrison - 29th May, 2017
Verified Review

Castle Hotel
Very friendly and wellcoming staff and owners. Excellent position in town to all ammenities especially for the purpose of my visit. I will definetely stay there again...

Ferid Renda - 27th May, 2017
Verified Review

Quality Stay
Recently had a group of Engineers staying.

The guys where happy with the hotel, staff and the location.



Thank you

Mr. Darryl Hamilton - 13th Mar, 2017
Verified Review

Lovely Hotel
My wife and I found this hotel clean good food, and the staff were great, rooms are very comfortable ,Mike from Devon

Mr. Michael Fox - 19th Sep, 2016
Verified Review

Good Room
The room was nice,but the shower was so bad... No pressure... And no easy to set the temperature... I think it's time to change this...

Mr. Julien Lallemant - 6th Sep, 2016
Verified Review

A Great Place To Stay
Very friendly polite and professional staff

The hotel is clean and comfortable

Great value for money and I look forward to staying here again very soon

Thank you

Mr. Gerard Howard - 21st Aug, 2016
Verified Review

Aberdare Races Visit
Stayed one night during race event at aberdare. Good value for facilities but lack of on__site parking could provide problems. We were provided with bike parking inside the hotel which was unusual but effective. Lot of noise from revellers but main problem was lack of air conditioning. Tiny opening windows meant our room resembled a sauna until about 3am and sleep suffered. Good for the price but i would pay more for better facilities.

Mr. John spencer Leighton - 1st Aug, 2016
Verified Review

Review Of Our Stay At Castle Hotel
The Castle was our central point for a week's stay in Merthyr Tydfil. Generally, we were quite satisfied with our experience - the staff were very helpful and courteous. The hotel was far from being full, and we were allocated a superior room; quite large and with all comforts. The hotel itself is some years old and is desperately in need of a makeover, both interior and exterior. Things like exterior signage falling apart, things like interior paintwork peeling, things like windows that wouldn't open, things like radiators that wouldn't turn off. Little things in themselves but they add up to a less than excellent impression to visitors. The dining room menu was OK, but only just. Breakfast again was OK, but somewhat short on choices.

Mr. Robert Fraser - 21st Jul, 2016
Verified Review

Best Post-welsh 3 Peaks Hotel
This is the third time I have stayed at the Castle Hotel. They have everything you need after a strenuous day on the mountains - hot water, great food, cold been and wine, clean sheets and a cooked breakfast. They are very welcoming and flexible. Thank you Castle Hotel. Once again it was great to see you.

Mrs. Joanne Tucker - 20th Jun, 2016
Verified Review

Good Stay
I arrived at mid day and official check in was not until 14:00hrs, however the room was ready and I was given access with an upgrade.



Staff very friendly and helpful.



Room and hotel clean, the bed was very comfortable.



I will stay at the castle again, enjoyed.



Capt. M. Royal Navy

Mr. Mark R Smith - 21st May, 2016
Verified Review

One Night
A ideally located hotel in the town centre. The decor is tired and a little chintz for my taste however it was clean and comfortable.

Although very friendly there is an opportunity here for some customer service training as upon check in I waited at an empty desk for way to long so my first impression was a poor one.

The price was ok however there is a big chain in the town which is cheaper and more up to date but my preference is to support independent business'

It's not great but it's not bad either!!!

Mr. ian davies - 17th May, 2016
Verified Review

Very Welcoming
Second time staying here when visiting BPW and as always they couldn't make us more welcome.

Mr. Matthew Burridge - 18th Apr, 2016
Verified Review

Castle Hotel Merthyr
One night stay room only very good value

Mr. geoffrey price - 23rd Feb, 2016
Verified Review

Lovely Hotel
To all of the people who did not have nice things to say about this hotel, this was my first stay at The Castle Hotel and I found it excellent, the beds were so comfortable and the owner could not do enough for me. The lady who came from Aberdare (The receptionist) was very friendly and very helpful and I would definitely stay there again.

Mr. ROBERT SMITH - 25th Aug, 2015
Verified Review

Good Value
very helpful staff, little dated accomodation,in town location so noise to be expected in evening, however excellent value.

Mr. Christopher Macrae - 22nd Jun, 2015
Verified Review

Overnight Stopover
Decoration extremely dated, however, clean, comfortable, very friendly night porter (we arrived after 11 pm,) sufficient tea and coffee facilities. Bathroom as above but very weak shower. Value for money. Would stay again.

Mrs. Eirwen Smith - 25th May, 2015
Verified Review

Excellent Hotel
excellent hotel ,lovely food,very pleasent and friendly staff ,in centre of town close to shopping and socalising will definatly be staying again

Mrs. elizabeth cowley - 11th May, 2015
Verified Review

Brief Stay
Although i only stayed briefly, for 1 night, i have to say that the receptionist was very pleasant, and helpful, and the room i had, while needing a little freshening up, was clean and tidy, and excellent value for money

Mr. Stephen Paisey - 25th Jan, 2015
Verified Review

Feedbaxk
Friendly , helpful staff, clean and tidy hotel.- comfy bed

, good central location , good breakfast- no complaints for the cosr

Mr. Nick Dunn - 15th Jan, 2015
Verified Review

Great Stay
Great Budget Hotel, friendly staff, brilliant location when working in Merthyr. Has secure overnight parking a real value for money stay.

Mr. John Duggan - 11th Oct, 2014
Verified Review

Feedback
the hotel is a nice hotel, pleasant friendly atmosphere and a very reasonable cost. My only issue was in relation to the breakfast. the quality of the breakfast was poor. the beans were cold and there was no egg. i noticed another guest having to ask for an egg - it is indicated on the menu after all. you can get an unlimited breakfast at harvester for £5 which is very competative. I know this might seem trivial but it is often these little things that present a positive brand image and when poor can affect the overall experience.

Mr. Leon Parkes - 25th Sep, 2014
Verified Review

Castle Hotel
The hotel was very clean and Robert the night porter friendly and helpful.The room was a good size but the bed was a bit lopsided!The food was nice and the service was good.The hotel could do with a more contemporary decor.

Mr. Mark Frazer - 26th Aug, 2014
Verified Review

Good Food And Service
All was good, the restaurant food excellent value and the room spacious and comfortable an outdoor sitting area would be an asset to the hotel. The staff were also very friendly and helpful.

Mr. Dan Gorvin - 23rd Jul, 2014
Verified Review

Large Family Group
Ideal location; rooms clean and comfortable. Have stayed before, probably stay again. Car parking is only concern.

Mr. Iain Moffat Moffat - 15th Jun, 2014
Verified Review

Value For Money
This was a pleasant hotel, helpful staff, large clean bedroom. Generous food portions, not cordon bleu, but no problems. I would stay here again.

Mr. John Duffield - 22nd Apr, 2014
Verified Review

Lovely Service And A Hot Breakfast!
We felt very welcome and lovely service.A lovely breakfast with fresh hot food.

The bed in my room (317)needs an extra matress as the springs were uncomfortable. Other than that we were happy!

Mrs. Carol Fagerström - 31st Mar, 2014
Verified Review

Happy Visitor
Everything I wanted to make my visit a happy one. Just one suggestion: fresh fruit for Breakfast. Staff very helpful and friendly.

Worth staying.

Mr. Colin Cook - 9th Mar, 2014
Verified Review

Room 402
Clean and comfortable hotel in the middle of town right next to the High Street. Would recommend. The only minor failing was the inability in room 402 to achieve a mix of hot and cold water for a shower, but a very nice bath was a good substitute. Thank you.

Mr. Stephen Walker - 13th Feb, 2014
Verified Review

Castle
Efficient check in, friendly staff.Room clean and comfortable.Good value for money.

Mr. Iain None - 9th Feb, 2014
Verified Review

Castle Hotel Stay August 2013
I had an enjoyable holiday In Wales this August staying at the Castle Hotel. The room was very comfortable but the shower did not work properly - the hot water adjustment did not work. i had to use the sink to get hot water for washing. I asked at Reception about this but it was not fixed.

Mr. Colin Duncan - 8th Oct, 2013
Verified Review

Castle Hotel
excellent little hotel, we have stayed there a few times ,nothing is too much trouble,we arrived from a long flight Sunday morning and although we knew check in is normally 2pm the reception manager asked us to come back in hour and he would have us check in when cleaning staff came in @ 10am coming home there was no problem with reception printing off boarding passes all round a lovely hotel with great staff we will be back :)

Mr. Paul Cowley - 2nd Oct, 2013
Verified Review

Stay 27.7.13
The hotel is a little dated, it looks like a refurbished office block. The furnishing in the common parts do give the place a quirky charm along with the mis matched carpets and wallpaper. Our room was large, overlooking the street. Due to the proximity to the nightclubs of Merthyr, there was a lot of noise from late night revellers until about 1.30am. The room decor was again dated but in good repair. The bed was not the most comfortable and could do with being replaced. The bathroom was spacious with the exception of the not so nice shower curtain and rather small bath towels was very clean. In fact the hotel cannot be faulted on the cleanliness of the rooms. The staff i did speak were courteous and helpful. It would be good if you could inform guests where they can securly park, we originally parked in the car park near the fire station and when i spoke to the receptionist i was told that there was secure parking nearer the hotel.

Mrs. Suzanne Hollamby - 29th Jul, 2013
Verified Review

Good Stay
Comfortable although the room was a little airless despite opening windows. Food fine, all staff very helpful.

Mr. Nicholas Cant - 7th May, 2013
Verified Review

Good Value
Although the decor of the Castle Hotel is not particularly modern I have to say that my room was big, clean and very good value for money. I would happily stay again.

Mrs. Carol Jamieson - 15th Apr, 2013
Verified Review

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